OUR SOLUTION

Engage your customers across a wide spectrum of channels including Email, Chat and Social. Quickly track and resolve cases from multiple channels like WhatsApp, Facebook, Twitter, etc

BCX Platform

Best customer expeience are available under one umbrella.

BCX Quality

Provides the complete history of an interaction from the start of the interaction till it has been evaluated by the customer through survey.

BCX Add-ons

Our range of addons

BCX Dialer

BCX Dialer gives you the ultimate power to reach and engage with your customers.

BCX Digital

BCX Digital is an innovative digital transformation service offered by BCX.

BCX Manager

BCX Manager serves as a comprehensive solution for project managers.

How BCX saves you Money & Time

Reduce Your Cost Per User

BCX gives you the same features of word-leading contact center software providers at 25% – 50% less cost per user!

Save Money

BCX offers competitive solutions priced with customer friendly budgets in mind. BCX can offer you exactly what you want and how you want it.

Save Time with BCX Express Deployments

Over years of deployment experience, we have perfected the art of meeting tight schedules and delivery.

Cloud Solution with No Setup Costs

BCX Cloud offering has no setup cost. No hidden fee. You can just focus on your core business.

Delight your Customers & Agents

Improve CSAT scores drastically by using conversational customer care across channels using BCX Desk. Make your Agents resolve queries faster and engage with customers with a delightful experience.

Robust Analytics and Reports

Robust analytics and reports refer to the comprehensive tools and capabilities within a system or platform designed to analyze data and generate detailed reports.

Omnichannel Customer Experience

Engage your customers across a wide spectrum of channels including Email, Chat and Social. Quickly track and resolve cases from multiple channels like WhatsApp, Facebook, Twitter, etc.