Our Range of Add-ons
The Best Solution We Offer
BCX SURVEY
BCX Survey capture what customers feedback of your service after any interaction. A Post interaction Survey is a great way to keep track of your customer’s experience and agent performance. Customize Survey Questions Generate Survey reports Voice or Text based Survey.
BCX GREETING
Your company need to provide an excellent customer service experience. Modern customers expect real-time, personalized support. This can be achieved by personalized, but standard greetings. Agents can record their greeting message from Agents desk Agents can Activate or Disable their greetings Agents can review their greeting.
BCX STUDIO
Simplicity and Flexibility is the trade-off to consider in any Solution. BCX Studio provides both for the easy development and management of Self Service Application in BCX. Rich Set of Standard Blocks for IVR Call Flow Flexibility to Write Custom Code anywhere in the Call Flow Native Integration with Database and Web Services Special Code can be called when a Call starts and when it ends Web Application with Source Code stored in central repository Easy to Import and Export to/from the Server.