Who We Are
Our Company
BCX is an Omnichannel Contact Center Solution provider to help you to provide best experience to your customers. Established by a veteran team of experts in the contact center domain across the globe.
BCX, has a full range of solutions for voice contact center and digital channels including Email, Chat, WhatsApp, Facebook and Twitter. Your customers can communicate in the medium of their choice and your representatives can handle all channels seamlessly. We also provide a full suite of Outbound Solutions to reach your customers via voice, email and WhatsApp. BCX is also focused on Workforce Optimization Solutions including Call Recording, Screen Recording, Agent Evaluation, Forecasting, Scheduling, Score Cards, Feedback solutions, etc.
We have support centers and development team spread across the globe
Middle East
ESRA Building Marzafi Street, Aziziyyah, Jeddah – 21442 Saudi Arabia
Canada
22 Sharbot Ave Scarborough Toronto Ontario. M1H 1Y7
VISSION
Equip every Business with necessary tools to provide best experience to its customers.
MISSION
Design and Implement user-friendly Omni Channel Contact Center Solutions, which are cost-effective for every business to enhance their customer experience.
GOAL
To be the world-leading provider of customer experience solutions.